Shipping policy
Shipping
Each order is prepared with care and dispatched with precision to ensure it arrives safely.
Shipping Rates
Australia
Standard Shipping — $10 AUD
Express Shipping — $15 AUD
Complimentary Standard Shipping on orders over $150 AUD
New Zealand
Standard Shipping — $15 AUD
Express Shipping — $30 AUD
Complimentary Standard Shipping on orders over $200 AUD
International
Standard Shipping — $45 AUD
Express Shipping — $70 AUD
Complimentary Standard Shipping on orders over $350 AUD
Dispatch
Orders are dispatched within 2 business days.
During launches, collection releases, and sale periods, dispatch timeframes may be extended due to increased order volumes.
Estimated Delivery Timeframes
Australia
Standard — 2–5 business days
Express — 1–2 business days
New Zealand
Standard — 5–8 business days
Express — 2–5 business days
International
Standard — 6–8 business days
Express — 2–5 business days
Delays may occur during peak periods, including public holidays and promotional events. Transit times and customs processing are outside of INTIMISSY’s control.
Order Tracking
A shipping confirmation email, including tracking details, will be issued once your order has been dispatched.
Tracking updates may take up to 24 hours to appear once the parcel has been scanned by the carrier.
Customs & Duties
International orders may be subject to customs fees or import duties upon arrival. These charges are set by local authorities and remain the responsibility of the customer.
